Experienced Apartment Concierge - 1st Shift
Houston, TX 77027 United States
Job Description
Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management. We offer paid industry training, Fair Housing certification, and career coaching.
Essential Job Functions:
Oversee the lobby and front desk area by answering phones and greeting guests and vendors
Provide first-line customer service for all resident requests, issues, and work orders
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organizations in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanliness
Job Requirements
Must have background in security
Exceptional customer service skills
Excellent follow-up and follow-through skills
Ability to communicate effectively both in writing and verbally
Ability to work independently with minimal supervision
Basic computer knowledge including Microsoft Word, Outlook, Excel
Ability to work day, weekend, and evening hours as required