Apartment Morning Concierge

Richmond, VA

Position: Concierge Job Number: 415306 Pay Rate: $17 - $18 / hour

Job Description

InterSolutions is seeking Concierge associates ready to provide apartment residents with top-notch service at an apartment community.

Becoming an associate of InterSolutions is the perfect way to start or progress your career in property management. We offer paid industry training, Fair Housing certification, and career coaching.

Essential Job Functions:

Oversee the lobby and front desk area by answering phones and greeting guests and vendors
Provide first-line customer service for all resident requests, issues, and work orders
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organizations in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanliness

Job Requirements

One to two years of experience in a customer-facing service role
Must have background in security
Exceptional customer service skills
Excellent follow-up and follow-through skills
Ability to communicate effectively both in writing and verbally
Ability to work independently with minimal supervision
Basic computer knowledge including Microsoft Word, Outlook, Excel
Ability to work day, weekend, and evening hours as required

We leverage leading-edge technology to efficiently match great people with great companies and lifelong careers in Multifamily.

Founded in 1997, InterSolutions is a residential property management staffing agency that places office, leasing, maintenance, and concierge associates in temporary, temp-to-perm, JumpStart payroll, contract, and direct hire positions. Over the years, we have evolved to continue meeting the needs of clients, candidates, and communities.

InterSolutions is an Equal Opportunity Employer (EOE) and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status or any other characteristic protected by applicable law.

 

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