Apartment Concierge - All Shifts

Baltimore, MD

Position: Property Management Job Number: 441298 Pay Rate: $17.50 - $18/hr Position: Concierge Office: Baltimore

Job Description


Job Position: Concierge

Location: Baltimore, MD 21202

Pay Rate: $17.50 - $18/hr

Shift:

Description:
    Join Our Team as a Concierge Associate for Apartment Communities!

    InterSolutions is looking for friendly, service-oriented Concierge associates to provide exceptional customer service to apartment residents. If you thrive in a fast-paced, customer-focused environment, this could be the perfect opportunity for you!

    Why Join InterSolutions?
    We make it easy to start or advance your career in property management with:
  • Paid industry training
  • Fair Housing certification
  • Career coaching and professional development

    Primary Responsibilities Include:

    Create a friendly and welcoming environment for residents and guests
    Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors
    Provide first-line support for resident requests, concerns, and service inquiries
    Follow up on completed service requests to ensure resident satisfaction
    Respond to emergency situations by following proper protocols and contacting the appropriate services
    Monitor and maintain common areas, ensuring cleanliness and organization

    If you re organized, professional, and love working with people, apply today and start your career with InterSolutions!

    Requirements:

    Previous customer service experience
    Strong phone etiquette and excellent communication, organization, and management skills
    Highly detail-oriented and responsible
    Excellent follow-up and follow-through skills
    Self-motivated with the ability to work independently with minimal supervision
    Skilled in handling difficult situations and enforcing guidelines diplomatically
    Proficiency in Microsoft Word, Outlook, Excel, and data entry
    Ability to stand for 70% of the time and lift packages up to 20 lbs.
    Ability to work weekends as required

We leverage leading-edge technology to efficiently match great people with great companies and lifelong careers in Multifamily.

Founded in 1997, InterSolutions is a residential property management staffing agency that places office, leasing, maintenance, and concierge associates in temporary, temp-to-perm, JumpStart payroll, contract, and direct hire positions. Over the years, we have evolved to continue meeting the needs of clients, candidates, and communities.

InterSolutions is an Equal Opportunity Employer (EOE) and qualified applicants will receive consideration for employment without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status or any other characteristic protected by applicable law.

 

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About Baltimore, MD

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