InterSolutions is seeking Concierge professionals ready to provide apartment residents with exceptional service in St. Louis, MO. This position is first shift (8:30am to 5:00pm) Monday through Friday.

This opportunity is with one of our Luxury Apartment clients. If you are great at multitasking in a fast-paced environment and are skilled at resolving customer concerns you may be the perfect fit!

Essential Job Functions:

• Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
• Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
• Provide first-line customer service for all resident requests, issues, and service requests
• Follow up on all completed requests ensuring resident satisfaction
• Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
• Monitor all common areas ensuring proper upkeep and cleanliness

• A minimum of two years of successful experience in a customer-facing service role
• Exceptional phone etiquette and welcoming skills
• Superior organizational skills, and ability to handle multiple tasks
• Detail-oriented while handling others belongings such as keys, packages, dry cleaning
• Excellent follow-up and follow-through skills
• Ability to communicate effectively both in writing and verbally
• Ability to work independently with minimal supervision
• Ability to diplomatically enforce guidelines and handle difficult situations
• Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
• Must be able to stand 70% of the time and lift 20 lb packages