Apartment Concierge (All Shifts)

Miami, FL

Position: Concierge Job Number: 973049 Pay Rate: $16 - $20 / Hour

Job Description

We are searching for motivated customer service experts to fill Apartment Concierge roles! If you’re looking for full or part-time opportunities, work well in fast-paced environments, and are a people person through and through this is the position for you. We are accepting candidates for all shifts.

Our goal is to find you work fast, so our hiring process is quick and can easily be completed online. Don’t miss out on a great work opportunity–InterSolutions offers, industry training, career coaching, referral bonuses and permanent placement opportunities. Apply today!

Essential Job Function:

  • Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
  • Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
  • Provide first-line customer service for all resident requests, issues, and service requests
  • Follow up on all completed requests ensuring resident satisfaction
  • Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
  • Monitor all common areas ensuring proper upkeep and cleanliness

Job Requirements

  • Customer service experience required
  • Exceptional phone etiquette and communication, organization and management skills
  • Detail-oriented and responsible
  • Excellent follow-up and follow-through skills
  • Ability to work independently with minimal supervision
  • Ability to diplomatically enforce guidelines and handle difficult situations
  • Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
  • Must be able to stand 70% of the time and lift 20 lb packages
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