Concierge All shifts - Weekdays/Weekends
Rockville, MD 20851 United States of America
Job Description
We offer all of our associates referral bonuses, paid training, permanent placement opportunities and 24/7 support. We have an online hiring process so that we can find you work fast! Apply and start building your career today.
Essential Job Function:
Create an upbeat and friendly climate by standing, smiling, and greeting all residents and guests
Oversee the lobby and front desk area by answering phones and greeting residents, guests, and vendors
Provide first-line customer service for all resident requests, issues, and service requests
Follow up on all completed requests ensuring resident satisfaction
Follow applicable emergency procedures and contact applicable public service response organization in case of an emergency
Monitor all common areas ensuring proper upkeep and cleanliness
Job Requirements
Exceptional phone etiquette and communication, organization and management skills
Detail-oriented and responsible
Excellent follow-up and follow-through skills
Ability to work independently with minimal supervision
Ability to diplomatically enforce guidelines and handle difficult situations
Intermediate computer skills including Microsoft Word, Outlook, Excel, Data entry
Must be able to stand 70% of the time and lift 20 lb packages